Support capabilities
Our support capabilities are designed to ensure a smooth and reliable experience at every stage of your journey with CardLab.
From initial setup and integration to ongoing operation and optimisation, our team is ready to assist you with expert guidance and technical support. We work closely with your organisation to resolve challenges quickly, minimise downtime, and ensure your solution performs at its best.
Whether you need assistance with implementation, troubleshooting, or scaling your solution, CardLab provides responsive and knowledgeable support—so you can focus on your business with confidence.
Certifications
CardLab’s solutions are built in accordance with internationally recognised standards and certifications, ensuring the highest levels of security, reliability, and trust.
Our biometric cards are developed in compliance with relevant ISO standards, ensuring quality, durability, and global interoperability. At the same time, our authentication solutions are FIDO2-certified, enabling secure, passwordless access aligned with industry-leading protocols.
In addition, CardLab has been recognised by the European Union’s Horizon program with a Seal of Excellence, underlining the strength and innovation of our approach to protecting digital identity.
These certifications reflect our commitment to delivering trusted, future-proof solutions that meet the highest security requirements across industries and critical environments.
Security philosophy
At CardLab, security is not just a feature—it is the foundation of everything we build.
Our philosophy is based on a simple principle: true security starts with the user. By eliminating passwords and shared secrets, we remove the weakest links in traditional authentication and replace them with strong, biometric-based identity verification.
We design our solutions to keep sensitive data protected at all times. Biometric information and cryptographic keys remain secure and under the user’s control, reducing exposure to external threats and large-scale breaches.
Our approach is built to withstand both today’s cyber threats and tomorrow’s challenges—ensuring a future-proof, resilient, and user-centric model for digital identity and access.
History & Vision
Driven by this vision, we have spent years refining our technology. Today, CardLab offers a unique biometric solution that combines fingerprint recognition with secure authentication, ensuring that only the rightful user can access sensitive systems and information.
Our approach has been recognized by the European Union’s Horizon program with a Seal of Excellence, highlighting our ability to protect critical infrastructure and deliver the highest level of security. By eliminating passwords and replacing them with biometric authentication, our solution not only strengthens protection against cyber threats but also reduces complexity and IT costs for organisations.
At CardLab, we believe security should be both strong and simple - designed around people, not passwords.
CardLab was born out of a realisation: digital security is not keeping pace with the threats we face today. Cyberattacks are no longer rare incidents—they are constant, evolving, and increasingly sophisticated. Every day, individuals and organisations are exposed to risks where passwords, PINs, and traditional security methods simply fall short.
What drives us is the need to change that. We believe that security should not be a burden, but a natural and seamless part of everyday life. At the same time, it must be strong enough to withstand the growing wave of cybercrime that targets identities, data, and critical systems.
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Our mission is clear: to create technology that protects people—not just systems. Technology that makes life easier, while ensuring that data and identity remain truly secure.
Because in a world where hacking never stands still, neither do we.
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Frank Sandeløv
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Jan Bisgaard
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Katrine Bjarni
Supornsak Martjamroonkul
Søren Hald Jensen
Ludmila Oyola
Grahame Lucas
Henning B. Nielsen
Lars Hornbæk Jensen
Rune Robert Jørgensen
Michael Frühstück Mortensen
Sri Narumanchi
Patinya Treenuson
Awan Chailerd
Let’s talk about how CardLab can help you
Our team is ready to help you explore how CardLab’s Biometric Authentication Solutions can strengthen your security while simplifying user access.
From initial questions to full implementation, we’re here to support you every step of the way.
Tell us about your requirements—and let’s find the right solution together.
